
Medal.TV is a platform that allows users to record and watch clips of their favorite games, best moments, and more. It offers a range of features to manage and organize these clips, including saving them to your PC, moving them to other folders or drives, and restoring deleted clips. To find your medal clips in files, you can right-click on the desired clip in the Medal app and select Open File Location, which will direct you to the folder containing all your clips. Additionally, Medal provides a cloud sync feature, enabling clips to be synced across multiple devices. It's important to note that moving, renaming, or deleting files in the default folder may cause issues with sharing your clips within the Medal app. Proper backup procedures and understanding the Free up space auto-delete feature are crucial to effectively managing your medal clips in files.
| Characteristics | Values |
|---|---|
| How to find Medal clips on PC | Right-click on the desired clip in the Medal app, select 'Open File Location' |
| How to find missing clips | Restore from the 'Recently Deleted' album (available for 30 days after deletion) or import clips from the computer using the 'How to Import to Medal' guide |
| How to move clips to a new folder | Go to Settings > PC Storage > Storage Settings > Capture Folder Location, set the new folder as the new Capture Folder Location, then click 'Move Clips' |
| How to prevent data loss when reformatting a computer | Always back up important files before reformatting |
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What You'll Learn

Using the Medal app
The Medal app allows you to record gameplay clips and offers a range of features to manage and edit these clips. Here is a guide on how to use the app to find your recorded clips and some additional features you can use to organise them.
Recording Clips
To record a clip, launch a game and Medal will detect and show you the game it has recognised in the top left of the Title bar. When a game is detected, simply press F8 to take a clip. You can also enable long-press recording in the Medal settings, which will start a recording if you hold down any of your recording hotkeys for more than one second. This is useful for recording segments where you know what will happen, such as replay files or starting a new match.
Finding Your Clips
You can find your clips by using the clip filters and the search bar at the top of the Medal window. The search bar can look for game categories, titles, parts of titles, and hashtags. You can also select clips by clicking on the circle in the top left corner of a clip, which will highlight it in yellow. From here, you can use keyboard shortcuts like CTRL + A to select the last 50 clips or Shift + Click to select all clips between two points.
Managing Your Clips
Medal saves all sorts of useful information about your clips, such as the name of the game, tags, clip title, and video length. However, local clips can take up a lot of space, so you may want to move them to another drive. To do this, go to Settings > PC Storage > Storage Settings > Capture Folder Location and set the new folder as the new Capture Folder Location. A "Move Clips" button will appear, which you can click to move your local clips to the new location.
Additional Features
Medal offers a range of additional features to enhance your clips. You can enable the "Show Mouse Cursor" option to display your mouse cursor in your videos or turn on Advanced Window Capture to address issues with games being out of focus. You can also set a default upload behaviour, such as automatically sending clips to the recycle bin instead of deleting them permanently or enabling an author watermark.
Troubleshooting
If you are having issues with missing or corrupted clips, there are a few troubleshooting steps you can take. First, check the local files for your clips by right-clicking on the clip, selecting "Open File Location", and verifying if the video is in your Clips folder. If the file is not in the Clips folder, you can try repairing your Medal app by clicking on the Help button and navigating to the Self-Help section to run the Repair Mode. If you are still encountering issues, you can submit a ticket to Medal's support team for further assistance.
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Manually transferring clips
To manually transfer clips from the Medal platform, you will need to locate the capture folder where your clips are stored. This can be done by going to Settings > PC Storage > Capture Folder Location. Remember where they are saved, as you will need this in the recovery process. You can write the folder path in a notepad if needed.
Back up the whole Medal Capture Location folder, which includes the Clips folder, Editor, and Thumbnails, into a Backup Drive storage that will not be wiped when formatting your PC. Pay attention to where Medal's Capture Folder is located. You can also use an external hard drive to save your clips and library list file and restore them later. However, this method can be extensive and confusing, and missing a step can cause the process to fail.
If you are using a new computer, local clips that were not uploaded or synced will not appear. You can still upload them to Medal by finding the clip files on your computer and re-importing them into Medal from their new location. You can also use the External Recorder Feature to sync the clips in batches.
Medal has a cloud sync feature that syncs clips to your other devices. You can manually transfer clips from your old computer if they were not synced. Save your clips on a separate drive and import them back into Medal through the app's interface. If there are too many clips to migrate one by one, you can use the External Recorder feature to sync those clips back.
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Moving clips to other folders
To move clips to other folders, you can use the "`Drag-and-Drop`" function to transfer clips between folders connected to the same application. Alternatively, you can use the "Save As..." command from the context menu to save clips to any folder on your hard drive or flash drive.
If you are using the Medal platform, you can change the capture folder location in your settings. Go to Settings > PC Storage > Storage Settings > Capture Folder Location and set the new folder as the new Capture Folder Location. After setting it up, a button called "Move Clips" will appear. Click it so Medal can start moving your Local Clips to the new location.
If you are using Clip Studio, you can move a folder with all its contents by holding down CTRL and dragging the folder to the desired location. This will move all the layers within the folder at the same time.
For ClipClip, you can select specific clips, use Ctrl+C to copy them, and then paste them into another folder.
If you are using DaVinci Resolve, you can use the "File > Media Management" function to copy used media and relink it automatically. Alternatively, you can export a Project Archive from Project Manager and reimport the clips when needed.
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Restoring clips
If you are experiencing issues with missing or corrupted clips on Medal, there are several methods you can use to try and restore them.
Firstly, you can check if your clips are truly missing or if they have been moved to the Recently Deleted album. This feature is exclusive to uploaded clips and can be accessed by opening the Medal Desktop app, clicking on "Albums" in the left sidebar, and selecting "Recently Deleted". From there, you can restore any clips available, and they should return to your Library as they were before.
If your clips are not in the "Recently Deleted" album, you can try locating the files on your computer. By default, Medal clips are stored in the Clips folder. Right-click on the clip, select "Open File Location", and check if your video is in this folder. If the file is there but cannot be played, it may be corrupted, and Medal support may not be able to restore it. However, you can try repairing your Medal app, as this can help address various issues, including restoring corrupted files.
Additionally, you can enable the "Use Recycle Bin" feature in Medal to prevent accidental permanent deletion of your clips. Go to Settings > Cloud & Storage > PC Storage > After Upload and enable "Use Recycle Bin". With this setting turned on, any deleted video files will be sent to your computer's recycle bin instead of being permanently deleted. After restoring the clip from the recycle bin, remember to manually upload it back to Medal.
If you have accidentally edited and saved changes to a clip, you can try to restore the original version if it hasn't been uploaded yet. Simply right-click on the clip and select "Restore Original".
Finally, if you are reinstalling Medal or formatting your system, it is important to back up your clips to prevent loss. You can do this by locating the capture folder where your clips are stored, copying the files, and transferring them to an external hard drive. After reinstalling, you will need to restore your Local Library by reinstalling Medal for Windows and moving the backed-up capture folder and its contents to the same folder path as before.
By following these steps, you can increase the chances of restoring your missing or corrupted Medal clips and prevent future loss.
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Using the cloud sync feature
The Cloud Sync feature on Medal.TV is a premium feature that allows users to automatically upload their clips to the Medal Cloud. This is a convenient way to ensure that your clips are always backed up and accessible from any device with an internet connection.
To enable Cloud Sync, go to Medal's Settings > Cloud & Storage > Medal Cloud. Alternatively, you can search for Auto Upload in the top left corner. When Cloud Sync is enabled, any new clips you capture will be automatically uploaded to the Medal Cloud based on your chosen settings.
If you want to upload existing local clips to Cloud Sync, you will need to manually upload them first. You can select multiple videos at a time to upload by clicking on the desired clips and then selecting "Upload x amount of files". It is recommended to upload five clips at a time and then gradually increase the number if the process is working smoothly.
Once your clips are in the cloud, you can easily manage and edit them. You can use the Search bar to find specific clips by game categories, titles, parts of titles, or hashtags. Additionally, you can use keyboard shortcuts like Ctrl + A to select the last 50 clips or Shift + Click to select multiple clips at once.
With the Cloud Sync feature, you can also create cloud montages by multi-selecting clips and editing them directly in the cloud alongside your local clips. This eliminates the need to download all your clips before starting the editing process, making it more efficient and ensuring that video quality is not lost.
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Frequently asked questions
Right-click on the clip you want to find in the Medal app and select 'Open File Location'. This will open a File Explorer window to the folder that contains all of your clips.
If you moved your local folders, Medal might not detect the clips in their new location. Find the clip files on your computer and re-import them into Medal from their new location.
If you're certain you didn't delete them, the files should still be on your computer. They may be in an old or hidden folder. You can also try restoring them from the 'Recently Deleted' album, where clips stay for 30 days before being permanently deleted.
Go to Settings > PC Storage > Storage Settings > Capture Folder Location and set the new folder as the new Capture Folder Location. Then, click 'Move Clips' so Medal can start moving your clips to the new location.











































