Rachel Evans
If you want to cancel your Catholic Match account, there are a few methods you can use. You can cancel your subscription by turning off your Auto-Renewal on your account settings page. You can also contact Catholic Match support directly by email or by opening a support ticket. If you're certain that you want to delete your account altogether, you can scroll to the bottom of your account settings page and click the remove account button. This will delete your account and all your information.
| Characteristics | Values |
|---|---|
| Method 1 | Visit https://www.catholicmatch.com/account/services and turn off Auto Renew |
| Method 2 | Visit https://www.catholicmatch.com/, log in, click on profile icon, select Account Settings, click Manage Subscription, follow prompts to cancel subscription and turn off auto-renewal |
| Method 3 | Visit https://catholicmatch.zendesk.com/hc/en-us/requests/new, fill out request form, submit ticket, wait for email confirmation |
| Method 4 | Visit https://www.catholicmatch.com/, scroll to bottom of page, click "remove account" button |
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What You'll Learn
Cancelling a Catholic Match subscription
To cancel your Catholic Match subscription, you must first log in to your account. You can do this by going to https://www.catholicmatch.com/ and entering your login details.
Once you are logged in, click on your profile icon in the top-right corner and select 'Account Settings'. From there, you should be able to see the 'Subscription' section, where you can click on 'Manage Subscription'. Follow the prompts to cancel your subscription and turn off auto-renewal.
Alternatively, you can cancel your subscription by visiting your account subscription page at https://www.catholicmatch.com/account/services. Here, you will be able to view your current plan. Scroll down to the bottom of the page and click on the 'Cancel Premium' button. A pop-up will appear, asking if you are sure you want to cancel.
If you are certain that you want to delete your account altogether, you can scroll to the bottom of your account page and click the 'Remove Account' button. This will delete all your information, including your profile content, past communication and preferences.
If you have any issues with cancelling your subscription or deleting your account, you can contact Catholic Match's support team via email at [email protected].
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Deleting your Catholic Match account
To delete your Catholic Match account, you must first decide whether you want to cancel your subscription or delete your account altogether. If you would like to continue using the platform for free, you should cancel your subscription. If you no longer wish to use the platform at all, you should delete your account.
To cancel your subscription, log in to your Catholic Match account using your email address. Once logged in, click on your profile icon in the top-right corner and select 'Account Settings'. Under the 'Subscription' section, click 'Manage Subscription' and follow the prompts to cancel your subscription and turn off auto-renewal. Alternatively, you can visit your account subscription page and scroll down to the bottom of the page, where you will see a button that says 'Cancel Premium'. A pop-up will appear asking if you are sure that you want to cancel.
If you would like to delete your account altogether, click 'here' and scroll to the bottom of the page. Here, you will see a 'Remove Account' button. Click this to delete your account.
If you are having trouble with the process, you can contact Catholic Match's support team via email or by opening a support ticket.
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Turning off Auto-Renewal
If you no longer wish to use CatholicMatch and want to turn off auto-renewal, you can do so by following these steps:
- Go to https://www.catholicmatch.com/ and log in to your account using your email address.
- Once logged in, click on your profile icon in the top-right corner and select "Account Settings".
- Under the “Subscription” section, click on "Manage Subscription".
- Follow the prompts to turn off auto-renewal. This will stop your subscription from automatically renewing at the beginning of each billing period and charging your credit card.
- After turning off auto-renewal, your subscription will continue until the end of the current subscription period. You can still use your subscription and all its features until it expires.
Alternatively, if you subscribed using your Apple ID, you can turn off auto-renewal through the App Store on your Apple device or through the iTunes store on your computer. Keep in mind that turning off auto-renewal does not immediately cancel your subscription or delete your profile. If you wish to completely cancel your account, you may need to take additional steps after turning off auto-renewal.
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Contacting Catholic Match support
If you need to contact Catholic Match customer support, you have a few options. The company offers a customer support phone number, a toll-free telephone number, and an email address.
The Catholic Match customer support phone number is (888) 267-8885. This line is open Monday through Friday from 8:30 a.m. to 4:30 p.m. ET and is closed during weekends and national holidays. The toll-free telephone number is 800 960 6057. This line can provide information about the dating website, its offers, services, and conditions of usage.
The best email address to contact Catholic Match is [email protected]. 92% of customers use this email address to address their issues and concerns. You can also email [email protected] for solutions to your account issues.
If you would like a Catholic Match support team member to call you, you can submit a request on the website. Open the official page, scroll down, click the "Contact Us" section, and fill in the online form with your name, contact information, and question.
You can also check the Community Help forum to talk with other members and get their insights.
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Cancelling via email
To cancel your Catholic Match account via email, you can contact their support team at [email protected]. In your email, be sure to include your full name, the email address associated with your Catholic Match account, and a clear request to cancel your subscription. You can also open a support ticket using this link: https://catholicmatch.zendesk.com/hc/en-us/requests/new.
If you would like to delete your account entirely, you can do so by scrolling to the bottom of your account page and clicking the "remove account" button. This will delete your account and all associated data. Alternatively, you can hide your profile from search results and pause new match suggestions by turning off your auto-renewal. To do this, visit your account subscription page at https://www.catholicmatch.com/account/services. Here, you can also view the plan you are currently on and manage your subscription.
If you are having trouble logging in or cancelling your subscription, you can always reach out to Catholic Match's customer support team for assistance. They can be contacted via email and will respond as quickly as possible. You can also submit a support request to Catholic Match using the following link: https://catholicmatch.zendesk.com/hc/en-us/requests/new. Simply follow the prompts to fill out your request, including your contact details and a brief description of your concern. Their support team will then get back to you with an update or confirmation via email within 24 hours.
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Frequently asked questions
Go to Settings, tap your Apple ID, then select Subscriptions. Find the Catholic Match subscription, tap it, and choose "Cancel Subscription". This will stop future billing but you will still have access until the subscription period ends.
If you subscribed through a third-party marketplace such as iTunes or Google Play, you must make your refund request through their platform. Catholic Singles does not have control or authority over issuing refunds through those platforms.
Go to https://www.catholicmatch.com/ and log into your account. Click on your profile icon in the top-right corner and select "Account Settings". Under the "Subscription" section, click "Manage Subscription" and follow the prompts to cancel your subscription and turn off auto-renewal.
You can contact Catholic Match support directly by email at *[email protected].* Be sure to include your full name, email address, and request to cancel your subscription.
Yes, if you are taking a short break, you can make your profile "inactive" instead of removing it altogether. This will hide your profile from search results and pause new match suggestions, but you will still be able to keep your profile content, past communication, preferences, and eligibility for discounted renewal rates in case you want to return.
